StubXploder

 

StubXploder is designed to address issues seen when using the Open Text eDocs DM document management system alongside the Symantec Enterprise Vault email archiving system.

Email filing is high on the agendas of most firms these days, and document management technology offerings provide powerful ways to categorise, and retrieve these emails quickly and efficiently. Equally high on the priority list is the need to maintain a streamlined email environment, with thousands of emails entering and leaving the system every few hours. Many companies have addressed the latter issue by implementing the Symantec Enterprise Vault system which moves emails from the corporate messaging system to a separate archive outside of your email system. The emails moved to the archive are then replaced with a small stub file which, when opened, retrieves the original email from the archive rather than your email system.

eDocs DM is a system used for the sharing of information, it allows security to be applied to documents in it's libraries. However, if this happens to be an archived email, the document security in DM will not match that of the archived email. When an archived email is opened from within DM, a problem occurs, as access to the email is denied where in an ideal world the security systems would match and the email would simply be opened.

This is where the StubXploder steps in.

Written as a fully server side solution to remove the need for user interaction or client side deployment, StubXploder will restore archived emails from enterprise vault back into the DM document libraries.  This means that business critical (filed) emails are restored to a single central repository (DM) while still allowing EV to take the strain off of Exchange by offloading non critical emails.  The product was designed with with the largest eDocs and Symantec deployments in mind so can easily handle a worldwide deployment or scale down to a single library and vault.

If you would like more information on how StubXploder may be able to help you, then please use the 'ask a question' box on the right hand side of the page and we will get back to you as soon as we can.

StubXploder Features

  • Guaranteed by Open Text global support to not invalidate existing support contracts
  • Customisable to any library configuration
  • Supports Enterprise Vault 4.3 and above
  • Intelligent error handling and rollback on individual items
  • Assign independant schedules to each library
  • Completion reports emailed to system supervisors on custom schedule
  • Complete server side solution / no need for EV client on server
  • Replaced emails are automatically assigned for re-indexing within DM
  • Safe mode to report on library status without performing replacement
  • File security automatically reapplied at file system level for secure environments and those running DocsOPEN

 

 

  • "... The implementation of bulk email filing within our Open Text eDocs environment meant that users were suddenly filing large numbers of historic messages to our document management system, a lot of these having already been archived to our Enterprise Vault system. Knowing that this would cause a problem, we engaged Iphelion to implement their StubXploder product to reconcile the archived emails back to the DM system and negating the inevitable flood of calls from users being unable to open their old messages. ..." Ashley Jones
    Hogan Lovells LLP